Managed IT Packages
Predictable support, Microsoft-first operations, security baselines, and clear onboarding scope.
How to Choose
Every organization is different, but the operating standards are the same. Choose the level of support that fits your size, risk, and complexity.
Foundation — Email, files, and collaboration that just work. Configured securely from day one so you're not an easy target. Your team handles the day-to-day - we're here when you get stuck.
Professional — Threats get stopped, not just detected. Your data stays where it belongs. Ransomware doesn't mean starting over. Your network runs smooth. And when something breaks, you pick up the phone and talk to someone who can fix it.
Enterprise — Built for scale. Know exactly who accessed what and when. Catch risky behavior before it becomes a breach. See how your teams actually work - not just what they report. Be ready when auditors or lawyers come calling. A dedicated team that knows your environment inside and out.
Foundation
M365 + CIS Baseline. Microsoft 365 with basic security policies. Ticket-based support only, no SLA.
Starting at $200/user/month · 3 user minimum
Best for: Small teams who need M365 done right with basic security. Self-sufficient users who rarely need help.
Microsoft 365 licensing included · CIS Level 1 security baseline · Basic email security configuration · MFA enforcement for all users · Ticket-based support (no SLA) · No phone support
Note: Response times are best-effort, not guaranteed.
Professional
Full Managed IT. Complete security stack with phone support and network management. Everything you need.
Custom pricing based on user count · Contact for quote
Best for: Organizations that need real support when things break. Phone access and full security.
Everything in Foundation, plus: M365 Business Premium licensing · Microsoft Defender suite · Microsoft Purview compliance · Cloud backup and recovery · Network management · Phone support 8am-5pm M-F (excl. holidays)
Enterprise
Dedicated Support. Microsoft 365 E5 with dedicated support team. For large organizations needing white-glove service.
Custom enterprise pricing · 200+ users
Best for: Organizations with 200+ users who need dedicated resources and enterprise-grade licensing.
Everything in Professional, plus: Microsoft 365 E5 full licensing · Full Defender suite (Endpoint P2, Identity, Cloud Apps) · Privileged Access Management (PAM) · Viva Insights configuration & support · Advanced eDiscovery · Insider Risk Management · Dedicated support team · Weekly IT meetings with your staff · Monthly executive reviews
What's Included in Every Package
Every package carries the same operating standards.
Microsoft 365 licensing - Included in your per-user rate
CIS Level 1 security baseline - Properly configured from day one
MFA enforcement - No exceptions, no excuses
Entra ID management - Identity is the new perimeter
Predictable pricing - Per-user plus cloud consumption
Local support - Based in Dallas-Fort Worth
What's NOT Included
Scope is clear before an agreement starts.
Line of business applications - Your EHR, CRM, accounting software (we secure access, vendors support their apps)
Hardware purchases - Computers, network equipment (we recommend and configure, you purchase)
JAMF Pro for Macs - Required for Mac management (additional licensing cost)
Internet service - Your ISP bill stays separate
Vendor coordination - Available as add-on (requires SOW)
Not Sure Which Package Fits?
Start with a stack assessment. We'll review users, devices, Microsoft 365, security posture, support model, and compliance drivers before recommending an agreement.
(469) 306-9520