Privacy Policy

PD Geek ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pdgeek.com or engage our managed IT services.

As a security-first managed service provider, we hold ourselves to the highest standards of data protection. We practice what we preach—your data is protected with the same CIS Level 1 security baseline and Zero Trust architecture we implement for our clients.

Information We Collect

Information You Provide

1. Contact Information: Name, email address, phone number, and organization name when you request an assessment or contact us
2. Business Information: Industry type, organization size, and current technology challenges
3. Service-Related Data: For clients, technical information necessary to provide managed IT services

Automatically Collected Information

1. Device Information: Browser type, operating system, and device identifiers
2. Usage Data: Pages visited, time spent on pages, and navigation paths
3. Log Data: IP addresses, access times, and referring URLs

How We Use Your Information

We use the information we collect to:

1. Respond to your inquiries and provide customer support
2. Conduct security assessments and consultations
3. Deliver and improve our managed IT services
4. Send important updates about our services
5. Analyze website usage to improve user experience
6. Comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement enterprise-grade security measures consistent with our managed services offerings:

1. Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
2. Access Controls: Role-based access with multi-factor authentication
3. Monitoring: 24/7 security monitoring and threat detection
4. Compliance: Our infrastructure meets CIS Level 1 security benchmarks
5. Regular Audits: Periodic security assessments and vulnerability scanning

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For prospective clients, we retain contact information for up to 24 months. For active clients, we retain service-related data for the duration of our engagement plus 7 years for compliance purposes.

Third-Party Services

We may share information with trusted third-party service providers who assist in our operations:

1. Cloud Infrastructure: Microsoft Azure and Microsoft 365 for service delivery
2. Analytics: Website analytics to improve user experience
3. Communication Tools: Email and CRM platforms for client communications

All third-party providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use:

1. Essential Cookies: Required for website functionality
2. Analytics Cookies: Help us understand how visitors use our site
3. Preference Cookies: Remember your settings and preferences

Your Rights

Depending on your location, you may have the right to:

1. Access the personal information we hold about you
2. Request correction of inaccurate information
3. Request deletion of your personal information
4. Object to or restrict certain processing activities
5. Request a copy of your data in a portable format
6. Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

PD Geek

Plano, TX 75075

Phone: (469) 306-9520

Email: privacy@pdgeek.com