Automated Managed IT Services
Traditional MSP outcomes delivered with Microsoft-first automation, security baselines, and accountable support.
What we manage, enforce and offer
I. Managed IT Services
The operating foundation for SMB support, security, onboarding, and repeatable service delivery.
Remote help desk support · Ticket-based support and change requests · Microsoft 365 tenant operations · Device lifecycle management · Endpoint management (Intune + Jamf) · Windows Autopilot provisioning · Automated patch management · Asset and inventory tracking · Identity management (Entra ID) · Configuration documentation · AI-assisted operations
II. Security & Compliance Services
Security built in, not bolted on — compliance as standard practice.
Security enforcement — CIS Level 1 baseline deployment · Zero Trust security architecture · Security score enforcement · Mandatory MFA and conditional access · Threat surface minimization and hardening
Security stack — Endpoint protection (EDR) · Identity and cloud app protection · SIEM log retention and alerting · Security incident response
Data governance — Compliance configuration · DLP policy deployment · Retention and records management setup · Email compliance enablement · Audit support and log preservation
Compliance outcomes — Audit readiness enablement · Grant eligibility technology alignment · Security evidence collection · Remediation roadmapping
III. Modern Infrastructure Services
Enterprise networking and business-class hardware — standardized, secure, supportable.
Secure networking deployment and management · Network segmentation and access controls · Identity-integrated Wi-Fi access · Firewall policy management · Network logging and monitoring · Business hardware standards and lifecycle
IV. Licensing Services
Cloud licensing management — transparent, predictable, compliant.
Cloud licensing provisioning · CSP licensing management · Subscription administration · Licensing consumption monitoring · Billing and usage reporting · Renewal planning
V. Automation & Monitoring
Proactive detection and automated response — outcomes over hours.
Proactive monitoring and alerting · Automated threat containment · Automated remediation · Compliance drift detection · Cloud configuration drift alerting · Storage and usage monitoring
VI. Strategic IT Services (Optional Add-Ons)
Executive-level technology governance and transformation services.
vCIO — Executive technology strategy · Cybersecurity governance · Budget and roadmap planning · Vendor roadmap alignment · Compliance architecture guidance · IT steering committee participation
Project services — Tenant migrations · Hardware refresh projects · Infrastructure modernization · Data governance and security hardening · Network segmentation projects · Email platform compliance overhauls
Transformation services, subject to separate scope and engagement — Zero Trust full architecture build · Identity federation and SSO expansion · Enterprise-class security baselines · Business continuity planning · Risk mapping and controls alignment
VII. Optional Premium Services
Enhanced support and priority services for mission-critical operations.
Enhanced SLA packages · After-hours emergency access · Weekend on-call coverage · Dedicated resource blocks · Executive device priority protection · Vendor coordination
VIII. Physical Security & Access Control
Optional project work for managed clients: IP surveillance, access control, and intercom systems that are segmented and documented as part of the business network.
IP surveillance camera systems · Network video recorder (NVR) systems · Door access control systems · Intercom and entry management · Network segmentation for security devices · Monitoring and alert integration
IX. Low Voltage & Infrastructure
Optional project work for managed clients: structured cabling, rack builds, power coordination, and physical network infrastructure done cleanly.
Structured cabling (Cat6A and fiber) · Rack room and IDF buildouts · Dedicated power distribution · Stage construction and structural systems · Truss and rigging systems · Acoustic treatment · Conduit and pathway infrastructure
Ready to get your IT stack under control?
Start with a stack assessment for Microsoft 365, devices, security posture, backup, and support operations.